Intercontinental Abu Dhabi By Ihg Hotel

Review by hotel critic

I recently had the pleasure of staying at the Intercontinental Abu Dhabi from the 17th to the 20th of October, and I must say, my experience far exceeded my already high expectations. From the moment I arrived, I was greeted by the most welcoming and attentive staff members, such as Solomon, Rejb, Taariq. Their personalized approach and genuine warmth were unparalleled. The hotel's facilities were not only beautiful but also meticulously maintained, creating a luxurious atmosphere that was a delight to immerse myself in. the attention to detail in the room service was a noticeable improvement from my previous visits, adding to the overall impression of exceptional service. I particularly appreciated the effort made by Rezaul from housekeeping, who was incredibly attentive to my needs. While some areas, like the rooms' bathrooms, may benefit from renovation, I found myself easily overlooking this minor flaw due to the exceptional level of service I received. the team at the club lounge, led by individuals like Jayme and Thurshan, ensured that every aspect of my stay was seamless and enjoyable. the hotel's dedication to exceeding guest expectations through impeccable customer service, well-maintained facilities, and thoughtful gestures truly sets it apart. I will undoubtedly be returning to this exceptional establishment on my next visit to Abu Dhabi, eager to once again experience the exceptional hospitality that made my stay so memorable.